Kentico Hosting Tips: Unlock if The Global Administrator is Locked

If you'll get to access the info, you'll modify the administrator record within the CMS_User table.

Method 1:
Using below code to unlock global Administrator from Database:
UPDATE CMS_User set UserEnabled=1 WHERE UserID=<userid>

Method 2: You can also use the CMSAdminEmergencyReset key in your web.config file. Reseting the password via a web.config key can be done by inserting the following key to the appSettings section of your web.config:
<add key="CMSAdminEmergencyReset" value="<your username>;<your new password>;[true/false]"/>

The first and second parameter specify your user name and your new password, delimited by a semicolon. The third parameter is optional and indicates whether or not you wish to make a new user with global administrator rights.

The appsetting key are going to be automatically removed from web.config once you got access to the CMSDesk or CMSSiteManager.

Best and Cheap Kentico Hosting Recommendation

HostForLIFEASP.NET – They service are excellent and the features of the web hosting plan are even greater than many hosting providers ask you to pay for. You can always start from their CLASSIC PLAN (start €3.00/month). They provide cheap, best and instant activation on your Kentico Hosting account Once you install. You will enjoy the full support of the experienced HostForLIFEASP.NET team, 24 hours a day, 7 days a week. Affordable Budget prices, full features, 99.9% Uptime Guarantee, No Risk Money-Back Guarantee - come and see for yourself why everyone is recommending HostForLIFEASP.NET for Kentico Web Hosting in UK. Stability and Performance of HostForLIFE servers remain their TOP priority. Even their basic service plans are equipped with standard service level agreements for 99.99% uptime. Advanced options raise the bar to 99.99%. 

HostForLIFEASP.NET is Microsoft No #1 Recommended Kentico Hosting in European Continent. Their service is ranked the highest top #1 spot in several European countries, such as: Germany, Italy, Netherlands, France, Belgium, United Kingdom, Sweden, Finland, Switzerland and many top European countries.